Reference in these Terms and Conditions to “Sunnyside” or "the property" or “the cottage” means Sunnyside, Treroosel Road, St Teath, PL30 3LA and shall include, where the context permits or requires, any and all common parts such as the driveway, garden, bin area, and rear patio.

 
Reference to “owner”, “us”, “our”, or “we” means the owner(s) of Sunnyside.

Reference to “the hirer” or “you” means the person or persons accepted by the owner as authorised to occupy the property for the period specified on the Booking Form and shall, where the context permits or requires, include all persons named on the Booking Form occupying the property.

 
1. Booking
To make a reservation, please contact us directly using the information provided on our Contact page. Once your dates are confirmed as available, we will email you a Booking Form for you to fill in and return to us. Bookings made more than 4 weeks in advance require an immediate 20% deposit to secure your reservation. Until such time as the deposit is received, the property remains open for anyone else to book. Bookings made less than 4 weeks in advance require payment in full at the time of booking. Deposits are non-refundable if you should cancel your stay. Should we need to cancel your stay for any unforseen circumstances, your deposit will be refunded in full.

 
2. Balance Payment
On confirmation of the booking, the balance is due 4 weeks before the commencement of your holiday. The outstanding balance and due date is shown on the booking confirmation. If the balance is not received by the due date we reserve the right to treat the booking as cancelled as set out in clause 12 below. 

 
3. Damage 
Any damage to the property, its contents or its fixtures or fittings, must be reported to the owner immediately, not ‘saved’ for check-out.  If you lose, damage, mark or break any item of furniture, fixtures and fittings, fabric of the property or building or any of its contents, you will be liable to us for the full cost of repair or replacement.  

 
4. Method of Payment
Currently, we do not have the facility to receive card payments, therefore we ask that payments are made via Bank Transfer or Cheque. Should you wish to use a credit/debit card online, this can only be done through one of our third-party agents, but this would incur additional booking costs applied by said agents. Any bank charges received on foreign cheques or transfers shall be paid by the hirer.

 
5. Eligibility
We reserve the right to refuse any booking at our discretion without giving any reason.

 
6. Price Changes
We reserve the right to amend prices quoted due to errors or omissions or changes beyond our control.

 
7. Pets
We do not accept pets of any kind in the property. 

8. Non-smoking
Sunnyside is a non-smoking property, and this includes vaping. You may smoke outside in the garden or patio area but all cigarette buts must be removed and these areas left clean and tidy.

 
9. Duration and Times of Letting
Holiday lettings commence at 3pm on the first day of the booking and end at 10am on the last day of the booking. You must vacate the property no later than 10am on the last day and failure to do so may result in an additional day’s rental charge .

 
10. Website and Advertising
Whilst every effort is made to keep this website current, the photographs and images on this website, and in other promotional material, may not reflect the actual or current furniture, decoration, room layouts or fixtures and fittings; and we reserve the right to change furniture, decorations, room layouts and fixtures and fittings at any time.

 
11. Key collection
We will meet guests at the property upon arrival, therefore we kindly request a notification 30 minutes prior to your arrival time. If you fail to arrive by midday on the day after the Arrival Date and you do not advise us of  your anticipated late arrival we may treat the booking as having been cancelled by you and we shall be under no obligation to refund you for fees already paid to us. See the Cancellation Policy. Lost keys will incur a charge of £10 per key.

 
12. Cancellation
The hirer must inform us of any cancellation at the earliest opportunity (preferably via email). Any cancellations that occur within the 4 weeks prior to your holiday (after full-payment has been made) may be subject to a full or part-refund at our discretion. Any refund will depend upon our ability to secure another booking for the same term, and if possible for the same original rate, but we reserve the right to negotiate a lower 'last-minute' rate if deemed appropriate. Any refund made would be less the deposit, rate difference, and any additional administration costs. We will use all reasonable endeavours to fill the vacancy, but if the property is not re-let, then no refund will be forthcoming. It is possible to insure against cancellation and we strongly advise you to do so.

 
13. Changing a Booking
If you wish to alter your booking, please contact us to discuss. Changing a booking will depend upon the rate and availability, and will be entirely at our discretion.

 
14. This Agreement
This Agreement confers upon the hirer the right to occupy the property for a holiday within the meaning of schedule 1, paragraph 9 of the Housing Act 1988. It does not create any tenancy or security of tenure of any description. No term in this Agreement is enforceable under the Contracts (Rights of Third Parties) Act 1999 by a person who is not a party to the Agreement.

 

The hirer agrees to comply with the regulations set out in any property manual provided in the property; to you and any other regulations reasonably specified by us from time to time and ensure that they are observed by all members of your party.

(a) To keep and leave the accommodation in a clean and tidy state, returning all furniture to the place in which it was found on entry. No cleaning service is provided whilst the property is occupied.

(b) You agree to keep and leave the property and the furnishings, including items such as kitchen equipment, crockery and glasses clean and in good condition and to pay for any loss, breakage and damage.

(c) Not to do anything to make void or voidable any policy of insurance i.e. leave windows open when the property is unoccupied or during inclement weather.  If windows or doors are left open or the property is in anyway left unsecured, the owners have the right to enter the property and secure it / protect the property.

(d) You agree not to cause any damage to the walls, doors, windows or any other part of the property nor to do anything that may be reasonably considered to cause a nuisance or annoyance to us or to any other occupier of adjoining or neighbouring properties.

(e) To allow the owner, their employees, contractors, servants or agents reasonable access at all times.

(f) To take reasonable and proper care of the property and its furniture, furnishings, fixtures, fittings and effects, and leave them in the same state of repair and condition, and in the same clean and tidy condition at the end of the period of occupation by the hirer as at the start.

(g) To leave the accommodation in such condition that it is suitable for occupation for another hirer. If this is not the case the hirer will be liable for the hire charges as shown for the accommodation for the period until it is so available and for any loss or damage which shall be occasioned thereby.

(h) Not to share the property except with members of the party shown on the booking form, or to allow entry or use of the property by any third party.

(i) Not to part with or remove any possessions, furniture or effects on or in the property.

(j) Not to exceed the total number of people the property sleeps as set out in the property description, nor can you significantly change the makeup of the party during your stay in the property.

(k) Not to run any form of business from the property, or allow guests to visit without the express permission of the owner.

(l) Not to use the passageways, driveway or external parts of the property for any purpose other than walking to and from the property. In the event that any of these Terms and Conditions are breached, the owner may forthwith re-enter the property and terminate the occupation and/or pass to the hirer any additional charges and claim damages for all losses.

(m) Not to add any third party hardware on to our network to boost or enhance WiFi signal.

(n) You agree to take all necessary steps to safeguard your personal property.

(o) You agree to ensure that each member of your party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage).

 
15. Non Availability of Accommodation
If, due to any occurrence beyond the control of the owner or agent, the accommodation is not available as booked, all monies paid will be refunded in full to the hirer, but neither the owner nor our agent shall have any further liability to the hirer.

 
16. Works
From time to time it may be necessary to undertake repair, maintenance, building or similar works either at or inside the property, and we reserve the right to undertake any such work at any time without making or paying any compensation, refund or similar payment to the hirer or any member of his/her party. Similarly, we cannot accept any responsibility for any building, maintenance or repair work by any neighbouring property, nor for road works or utility works. No compensation, refund or other payments shall be required or made in respect of any such work.

 
17. Right of Entry
We reserve the right to enter the property at any time to inspect it or carry out necessary repairs or maintenance during your stay. We will aim to arrange to this at a convenient time to you wherever possible.

 
18. Liability
The owner does not accept any liability for consequential loss or damage suffered by the hirer or any other person, which results from the owners negligence or the owners breach of this Agreement. The owner does not accept liability for loss or damage suffered by the hirer, which results from acts or omissions of the hirer in connection with the hire and occupation of the property. We shall not be liable for any losses which are not a foreseeable consequence of us breaking these Booking Conditions. Losses are foreseeable where they could be contemplated by you and us at the time your booking is confirmed by us. Your booking is made as a consumer for the purpose of a holiday and you acknowledge that we will not be liable for any business losses howsoever suffered or incurred by you. In addition, we accept no liability for loss of or damage to the hirer’s possessions kept in or otherwise located on any part of the property or land. This does not exclude or limit in any way our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude or limit, or attempt to exclude or limit, our liability.

 
19. Parking
We do provide off road parking to the front of the property however we do not accept any liability or responsibility for any damage, fines or loss in relation to the parking of any vehicle by the hirer or any of his/her party.

 
20. Complaints Procedure
Every effort has been made to ensure that you have an enjoyable and memorable holiday. If however, you have any cause for complaint it is important that remedial action is taken as soon as possible. If you have any cause for dissatisfaction you must contact us immediately by telephone/email. Save in the case of an emergency, it is imperative that we see the reason for the complaint before any remedial action is taken. We regret we cannot consider any complaints where we have not been given an opportunity to investigate the complaint and endeavoured to put matters right during the hire period; or any complaints made on or after departure.

 
21. Right to Evict
We reserve the right to evict guests immediately, without compensation in the case of anti-social behaviour, misuse of the property, over occupancy, unreasonable damage / breakages / behaviour, or if any of our house rules / terms and conditions are breached / not observed.

 
22. Severance
The parties to this Agreement agree that if any part of this Agreement is found to be unreasonable, invalid or unlawful under any enactment or rule of law pertaining thereto, the court or the competent tribunal shall have the power to strike out or override that part, whether it be an entire clause or clauses, or some part or parts thereof, and enforce this Agreement as though the unreasonable, invalid or unlawful part or parts had not been included.

 
23. Governing Law and Jurisdiction
These Terms and Conditions create a binding Agreement between you (the hirer) and us (the owner), and are governed by and shall be construed in accordance with English law. This Agreement is subject to the exclusive jurisdiction of the English courts.

 
These Terms & Conditions, together with the Booking Form, Cancellation Policy, and confirmation email, contain the entire agreement between us and you relating to the Booking and supersedes any previous agreements, arrangements or discussions.

 
IMPORTANT INFORMATION

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Cleaning
Although the property is cleaned between bookings, the hirer is expected to keep and leave the property in a clean and tidy state. If the property is left in a condition which results in any additional charges for cleaning, the costs will be recharged to you at a rate of £25/hour.

 
Fair Usage Policy
Use of electricity, heating, water or complimentary items that we deem excessive, may be charged for. Electrical heating appliances must not be left on when the property is empty. 

 
Non-smoking
Sunnyside is a non-smoking property. Guest are requested to smoke outside. Any smoking / vaping inside the property may incur additional cleaning costs for which the hirer will be liable.

 
Television Reception
Interference to the picture can be experienced at times and is not necessarily a fault in the set or aerial but can be due to weather conditions.

Power & Heating
All reasonable electricity useage is included in the cost of your holiday. The property can be heated via electrical heaters, and we kindly request that these are not left on when the property is unoccupied. If it is deemed by us that electricity has been excessively used, then the excess may be charged for. There are two wood burners which may be used to heat the property. Wood/coal will be stocked for your arrival, but not provided freely throughout your stay, and you may need to procure your own fuel during your stay.

 
Insurance
You can take out holiday insurance to cover various risks including cancellation of your holiday due to circumstances beyond your control, such as accidents or illness. We strongly advise that you take out appropriate holiday insurance to secure against unexpected cancellation and the loss of your monies. 

 
Linen
Clean bed linen and towels are supplied once at the start of the holiday, and/or at the end of each week on a multiple stay, should you request it. However, towels are not to be removed from the property. We therefore advise/request that guests bring there own 'beach towels'. If you wish to have a further change of bed linen and towels during your stay this can normally be arranged for an additional charge. 

 
WiFi and Internet
We provide a free WiFi internet connection. Whilst proving to be mostly reliable, we are in the hands of the provider, and are therefore susceptible to breakdowns/faults beyond our control. We shall not be liable for any failure or unavailability of the WiFi internet signal or connection.

If guests use our free WiFi internet connection, they are solely responsible for complying with all relevant laws and ensuring that no computer or software virus, inappropriate or illegal material, is accessed or downloaded, and we shall be fully indemnified by any guest using our WiFi internet service against any computer or software virus which is downloaded and damages our software, systems or hardware, and against any other consequences of the accessing or downloading of inappropriate or illegal material.

It is the sole responsibility of each guest to ensure that any parental locks or other restrictions are in place, and we cannot accept any responsibility for any inappropriate access or use of the internet by children or others.

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